Zipped Files Extract to Empty Folder
Version 1.0 - Document Prepared on 09/26/24
This knowledge base article covers the steps to resolve an issue where extracting zipped files doesn't output files to the folder that you've selected to output to, leaving you with an empty container folder.
1. In File Explorer, click on the 3 dots and select Options
2. Under the View tab, check ‘Launch folder windows in a separate process and click Apply
3. Shut down your PC completely, and then power it back on using the power button.
If the issues persists after a powering your PC back on, please do not hesitate to reach out to the T&I team via the help desk ticket portal on the Finley intranet T&I page
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